This is my support page.  Here you will find some answers to problems you may be having.  If you have any other questions please contact me.  You can find that link at the bottom of the web page.

 


Desktop Themes Support 

The downloaded file will contain a full version desktop theme in .exe format. Simply double click and the files will install into the default folders. For further options and settings, refer to the included text file located in the C/Program Files/Plus/Themes folder after downloading. 

 

Uninstalling a Theme:

Go to C drive/Program Files/Plus/Themes then look for the theme folder you wish to delete.  Delete the theme folder and then look for the actual theme files. They are located below the theme folders.  There will be 3 maybe 4 theme files.  They will be the theme name and then 800, 1024, 1152 and 1280 delete all of those as well.  That's it.


As an alternative to MS Plus!, you can download Desktop Architect here. 



 


Outlook Express Stationery Support


Outlook Express stationery is designed to ONLY work with that application. 

The downloaded file will contain an Outlook Express Stationery design in .exe format. Simply double click and the files will install into the default folders. For further instructions refer to the included text file. 

Important Note: In order for the stationery scripts to function and be visible, you MUST NOT change the default settings during installation. When prompted, choose "okay" or "open" without changing any other wording. The file is designed to automatically install. 

System Requirements: Windows 95 (or higher); Microsoft Outlook Express. 

All stationery designs include embedded fonts. If you are using Windows Media Player 9 or 10, you will be unable to send or receive Outlook Express stationery with embedded fonts being visible. There is a registry program where you can simply "switch" one setting in your WM Player and reactivate the ability to view embedded fonts. 

IT IS ONLY FOR WINDOWS MEDIA PLAYER 9 OR 10. Read the text files contained in the downloaded zipped file carefully. 

Download the WMP9 Registry Tool Kit Here


Screen Savers Support

The downloaded .exe file will contain a demonstration version of the screen saver.  Simply double click, follow the steps as they appear, and the files will install into the default folders. For further options and registration information, refer to the settings on the screen saver tab in display properties. 

System Requirements: Windows 95 (or higher). The movement in screen savers will run faster or slower depending on your system settings, the amount of RAM and processor size. 

Java Technology: Some screen savers are Java technology based. For the screen savers to work properly, your system will need to support Java. You can download it HERE. 

All screen savers offered are free demo versions ONLY. To register and obtain a "full" version of a screen saver, click HERE


Sound Support

Some themes have sounds converted to MPEG Layer-3, which greatly reduces the download file size, but does not affect sound quality. 

If you have downloaded a theme and cannot hear the event sounds that were included with that theme, you probably do not have the MPEG Layer-3 codec on your computer. 

This can be easily remedied by downloading the file below, unzipping it, reading the simple instructions, and running the .exe file included in the zipped download. It is a very simple procedure and only takes a few minutes. 



MPEG Codex


If you have previously added the MPEG Codex Layer 3 file onto your computer and are still unable to hear the sound files, which will be a very rare occurrence, you will need to download and install Microsoft Netshow Version 2.0. It is in .exe format and all you do is double click and it installs automatically. 



MS Netshow V2.0

If you are still having problems please contact me here.

 

 
     
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